Terms & Conditions

Orders Policy

  • Please note that Online Ordering does not constitute to a confirmed order.
  • Online Ordering will only be confirmed upon a confirmation call from the MEI YU Sales Team.
  • Orders may be made through at our Mei Yu retail stores.
  • Orders must be placed 3 working days in advance.
  • Customize design require 5 - 7 working days in advance.
  • Amendments for order before 2days and customize design before 4 days.
  • Mei Yu reserves the right to accept or reject any orders.

Payment

  • Full Payment to be made before delivery of goods by CASH only.
  • Payment Accept TT or Cash or Visa only
  • TT Payment to : POSB SAVING Account 186-28981-1 
  • Price listed on our website are all in Singapore Dollar (SGD).
  • Price listed are subjected to changes without prior notice. We are not liable for any pricing error.

Cancellation of order

  • Cancellations of orders must be made via phone calls to Mei Yu Cakes.
  • Cancellation charge of 20% will impose via all approved credit card payment orders.
  • A 50% surchange of order price will apply for order less than 2days before delivery or collection date.
  • All deposit are non- refundable.

Delivery

  • A delivery charge of $18.00 is applicable for Standard Cakes.
  • Free delivery for Full Month & Wedding Cakes orders that are above $200.00.
  • Additional $10.00 delivery charge for CBD area, Subject to acceptance for delivery on Saturday, Sunday & Public Holiday.
  • Time of Delivery cannot be fixed and all delivery schedules are at the sole discretion of Mei Yu Cakes.
  • If there is no recipient or no one at the delivery destination to receive the cake, the cake will be sent back to our retail shop for self-collection by the customer.
  • All deliveries can only be made in Singapore.
  • Please note that overseas orders can only be delivered to Singapore addresses.
  • Mei Yu Cakes reserves the rights to change the delivery schedules without prior notice.
  • Delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances.

Fresh Fruit cake

  • All cakes with fresh fruits are advised to be best consumed within the same day of receiving the product.

Decorations Accessories

  • The finished product vs displayed designs in website are subjected to slight variations, including colour.
  • Decorative accessories are subjected to availability and sizes of accessories cannot correspond with the varying cake sizes. Availability of designs are subjected to festive seasons and selected occasions.
  • Selected design are make by icing sugar (Fondant),  please call to check before making order.